Arcade Management, RFID Game Card Recharging & Cloud POS System
A centralized cloud-based arcade management and amusement center platform resolving operational fragmentation across games, POS, and player cards.
- Venture
- A Regional Family Entertainment & Arcade Center Group
- Industry
- Entertainment & Arcade Operations
- Geography
- North America
What was in the way
A regional amusement center operating arcade machines, redemption counters, and concession stands was crippled by proprietary offline card readers that frequently lost transaction history.
- 01Proprietary offline card systems suffered network dropouts, causing double-charges and player disputes.
- 02Concession and prize redemption counters were siloed from game floor balances, creating long customer lines.
- 03Store managers had zero remote visibility into real-time machine revenue or ticket payouts.
The architecture, and why
Engineered a modern, cloud-connected arcade POS and player card platform uniting NFC wristbands, self-service recharge kiosks, redemption counter prize tracking, and live telemetry.
- Real-time NFC card management allowing guests to tap to play arcade machines and redeem prizes seamlessly.
- Self-service web and kiosk recharging portal handling credit card payments and promotional bundle credits.
- Unified point-of-sale terminal handling both food concessions and redemption prize inventory.
- Live arcade operator dashboard displaying real-time machine uptime, popular games, and revenue velocity.
What is running in production
What changed, measured
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