A Cloud Booking Engine & Care Dashboard for Pet Boarding Facilities
Streamlining pet boarding bookings, facility operations, and owner communication through a centralized admin operations dashboard and customer booking portal.
- Venture
- A Multi-Facility Pet Care & Luxury Boarding Provider
- Industry
- Pet Hospitality & Veterinary Services
- Geography
- North America & India
What was in the way
A fast-growing pet boarding brand was overwhelmed by phone inquiries, paper check-in sheets, and manual vaccine verification across multiple facility locations.
- 01Manual telephone bookings caused front-desk bottlenecks and administrative delays during peak holiday seasons.
- 02Facility managers lacked unified real-time visibility into kennel occupancy and suite availability across locations.
- 03Pet owners lacked a self-service digital portal to submit reservation requests, dietary notes, and vaccination records.
The architecture, and why
Engineered a modern web booking platform and multi-facility kennel management dashboard with digital vaccine verification workflows and customer communication feeds.
- Customer-facing web booking portal enabling pet owners to reserve boarding suites and select care services.
- Centralized operations admin dashboard tracking real-time kennel occupancy, guest arrivals, and departures.
- Digital intake verification workflow for pet medical records and emergency contact details.
- Automated reservation confirmation and reminder notification pipeline.
What is running in production
What changed, measured
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